Question 1

Do you offer international shipping?

Accepted Answer

We currently offer shipping exclusively within the United Kingdom. At this time, international shipping is not available, but we are actively working to expand our delivery services to other countries very soon. For UK customers, we provide reliable and prompt shipping options to ensure your purchases arrive safely and quickly. We prioritise secure packaging and timely dispatch so you can enjoy your chosen perfumes without delay.

Question 2

How can I track my order?

Accepted Answer

After your order is dispatched, you will receive an email with tracking details.

Question 3

What should I do if my item arrives damaged?

Accepted Answer

If your item arrives damaged, please reach out to us within 48 hours of delivery. Provide your order number and a photo of the damaged item, and we’ll help resolve the issue promptly.

Question 4

What is PerfumeKSA's return policy?

Accepted Answer

We accept returns within 30 days of purchase, provided the item is unopened and in its original packaging. Please contact us for assistance with your return.